Privacy Policy and Terms & Conditions
At Lopez Plumbing & Heating we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your information when you interact with our website and services. We may collect personal information such as your name, email address, and payment details to provide and improve our services, process transactions, and communicate with you about updates and promotions. We may share your information with trusted third parties, such as service providers, to facilitate certain operations. We also use cookies and similar technologies to enhance your experience and analyze site usage. Your privacy is important to us, and we take all reasonable measures to protect your data. You have the right to access, correct, and delete your personal information at any time, as well as the option to opt-out of communications. Lopez Plumbing & Heating will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties. By using our services, you agree to the terms of this privacy policy. If you have any questions about how we handle your data, please contact us at office@lopezzph.com
By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, products, and services and constitute a legal agreement between you and Lopez Plumbing & Heating. You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to violating intellectual property rights or engaging in fraudulent behavior. We reserve the right to modify, suspend, or terminate access to our services at any time without prior notice. All content provided on the website, including text, images, and logos, are the property of Lopez Plumbing & Heating or our content providers and are protected by copyright and intellectual property laws. You are responsible for maintaining the confidentiality of your account information, including login credentials, and for all activities under your account. We are not liable for any loss or damage arising from your use of our website or services, except were prohibited by law. By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us at office@lopezzph.com.